Every product you purchase from Dolce Bella Lingerie (website offering women's bras, panties, corsets, etc) will be shipped to you by Amazon or an Amazon approved seller with a fair return and refund policy. Product returns and refunds will be governed by the respective seller's policies. The name of the seller will be shown to you when you add the respective product into your Dolce Bella Lingerie shopping cart. Satisfaction is guaranteed by all Amazon approved sellers. Since Dolce Bella Lingerie (Sexy Dresses, Costumes, and Intimate Apparel Store) does not charge customer credit cards nor ship customer products, please contact Amazon Customer Service regarding returns pertaining to orders placed at Dolce Bella Lingerie (Sexy Intimate Apparel Store).